Trust and safety

Security Center

How we protect your money and your data — and the controls you can use to protect yourself.

Our protections

Encryption

TLS 1.3 in transit and AES-256 at rest across every system that touches your data.

Strong authentication

Two-factor authentication, passkeys and device binding on every session.

Fraud monitoring

Behavioural models score every transaction in real time and hold anything anomalous.

Segregation

Client funds are held separately from operational accounts and reconciled daily.

Independent testing

Annual penetration tests plus continuous automated scanning.

Deposit protection

Eligible deposits protected up to 250,000 per depositor.

What you should do

  • Turn on two-factor authentication and register a passkey
  • Review trusted devices monthly and revoke anything unfamiliar
  • Never share a one-time code — we will never ask for one
  • Check the sender address on any email claiming to be from us
  • Set transaction alerts so you see every debit as it happens
  • Report anything suspicious immediately through the support desk

Reporting fraud